Privacy Policy

PNC Centre ("we", "us", "our") operates the website pncbankartscentre.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

Information you provide directly: When you contact us via email or a contact form, we may collect your name, email address, and the content of your message. We do not require registration to use this website.

Information collected automatically: When you visit our website, we may collect technical data including your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes: to respond to your enquiries and communications; to improve our website's content, structure, and functionality; to analyse website traffic and usage patterns; to detect and prevent technical issues or fraudulent activity; and to comply with our legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather usage data. Essential cookies are necessary for the website to function properly and cannot be disabled. Analytics cookies help us understand how visitors interact with our website by collecting anonymised usage data. Third-party cookies may be set by our affiliate partners when you click through to a casino website; these cookies allow the partner to attribute your visit to PNC Centre. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

4. Third-Party Links and Affiliate Disclosure

Our website contains links to third-party casino websites. When you click an affiliate link, you will be directed to the casino operator's website, which is governed by its own privacy policy and terms of service. We are not responsible for the privacy practices of these external sites. We receive compensation through affiliate partnerships when visitors register or deposit at partner casinos. This relationship does not involve sharing your personal information with casino operators — the affiliate tracking is handled through cookies and URL parameters, not through the transfer of personal data.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances: to trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements; when required by law, regulation, or legal process; to enforce our website policies or protect our rights, property, or safety; and with your explicit consent.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmissions, secure hosting with reputable providers, regular security assessments, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the Australian Privacy Act, you have the right to: request access to the personal information we hold about you; request correction of inaccurate or incomplete personal information; request deletion of your personal information in certain circumstances; and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Email correspondence is retained for up to 24 months unless a longer retention period is required for legal or business purposes. Analytics data is retained in anonymised form for up to 36 months.

9. Children's Privacy

Our website is intended for adults aged 18 years and older. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Our website may use service providers located outside of Australia. Where personal information is transferred internationally, we take reasonable steps to ensure that the recipient provides a comparable level of protection to that required under the Australian Privacy Principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.